Achieving What We Believe In
As we pledge to be your companion, we plan to ease your business processes and be the bridge that guides you to a brighter tomorrow.
Offers total BPO (Business Process Outsourcing) services to multi-segment markets - Financial Services Institutions (FSI), Local Authorities (PBTs), and Government-Linked Companies (GLC).
Our Mission — To ensure that our clients are able to use all channels, physical to digital, to transmit key information to end-consumers.
Our Vision — To be the most trusted partner in key information communications.

Vision
To be the most trusted partner in key information communications.
Mission
To provide BPO services and solutions to our clients through excellence, creative thinking and strong values.
Core Values
Innovation
We are creative in delivering values to our customers, associates, partners and shareholders.
Excellence
We strive to provide reliable, quality services and solutions to clients.
Teamwork
We work together as a team to serve clients and deliver value.
Commitment
We accept our individual and team responsibilities and strive to uphold and deliver with TRUST and INTEGRITY.
Our history over the years
Walks its first step into the world as a pioneer in the bulk-mailing industry.
The success of the bulk-mailing business and profound knowledge of clients’ needs, Inter-City matures into a full fledged, integrated & automated mail house.
Broadens its horizon and implements e-solutions and digitisation of documents that are relevant to technology’s emerging presence in society.
First bulk documentation mailing organisation to be granted the distinguished ISO 9001:2000 certificate by Lloyd’s Register.
Incorporated as a subsidiary of Heitech Padu Berhad. As such, our solutions have been elevated with extensive end-to-end solutions.
With technology being an indispensable part of our society, Inter-City is working towards establishing a data gathering solution to assist businesses in their digital transformation journey.