About Us

Achieving What We Believe In

As we pledge to be your companion, we plan to ease your business processes and be the bridge that guides you to a brighter tomorrow.

Offers total BPO (Business Process Outsourcing) services to multi-segment markets - Financial Services Institutions (FSI), Local Authorities (PBTs), and Government-Linked Companies (GLC).

Our Mission To ensure that our clients are able to use all channels, physical to digital, to transmit key information to end-consumers.

Our Vision — To be the most trusted partner in key information communications.

Our

Vision

To be the most trusted partner in key information communications.

Our

Mission

To provide BPO services and solutions to our clients through excellence, creative thinking and strong values.

OUR

Core Values

Innovation

Innovation

We are creative in delivering values to our customers, associates, partners and shareholders.

Excellence

Excellence

We strive to provide reliable, quality services and solutions to clients.

Teamwork

Teamwork

We work together as a team to serve clients and deliver value.

Commitment

Commitment

We accept our individual and team responsibilities and strive to uphold and deliver with TRUST and INTEGRITY.

100 k
Happy Clients
250 +
Projects Done
60 +
Expert People
250 +
Portfolios
OUR STORY

Our history over the years

1986
The Debut

Walks its first step into the world as a pioneer in the bulk-mailing industry.

Late 1990s
The Evolution

The success of the bulk-mailing business and profound knowledge of clients’ needs, Inter-City matures into a full fledged, integrated & automated mail house.

Early 2000s
The Extension

Broadens its horizon and implements e-solutions and digitisation of documents that are relevant to technology’s emerging presence in society.

2003
The Acknowledgement

First bulk documentation mailing organisation to be granted the distinguished ISO 9001:2000 certificate by Lloyd’s Register.

2004
The Appropriation

Incorporated as a subsidiary of Heitech Padu Berhad. As such, our solutions have been elevated with extensive end-to-end solutions.

Today
The Future

With technology being an indispensable part of our society, Inter-City is working towards establishing a data gathering solution to assist businesses in their digital transformation journey.